Legal notice

This Legal Notice provides information about the operator of Vitalitys.shop and the terms under which this website is made available to customers.

1. Website Operator

Business Name: Vitalitys

Website: Vitalitys.shop

Business Address:
15 Balmoral Chase
Hunslet
Leeds
LS10 2QH
United Kingdom

Phone: +44 113 271 6057

Email: Contact@Vitalitys.shop

2. Website Purpose

Vitalitys.shop is an online retail website offering women's cologne and fragrance products to customers in the United Kingdom.

We aim to provide accurate product information, transparent pricing, clear delivery information, and accessible customer support.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on Vitalitys.shop are accurate and up to date.

Product packaging, colours, labels, or other visual details may occasionally differ from images shown on the website due to manufacturer or supplier packaging updates.

If you require specific information about a product before placing an order, please contact us.

4. Pricing and Orders

Prices displayed on Vitalitys.shop are shown in British pounds (£), unless otherwise stated.

We make reasonable efforts to ensure that all pricing information is accurate. If an obvious error occurs, we reserve the right to contact the customer before fulfilling the affected order.

If an order is cancelled because of an obvious pricing or availability error after payment has been received, the customer will receive an appropriate refund.

5. Intellectual Property

Unless otherwise stated, the content available on Vitalitys.shop, including text, logos, graphics, photographs, website design, product descriptions, and other materials, is owned by Vitalitys or used with appropriate permission.

Unauthorised copying, reproduction, distribution, modification, or commercial use of website content is not permitted except where allowed by applicable law.

6. Website Availability

We make reasonable efforts to keep Vitalitys.shop available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

We may temporarily suspend or restrict access to the website when reasonably necessary for maintenance, security, technical updates, or other operational reasons.

7. Third-Party Services and Links

Our website may use third-party services for functions such as payment processing, website hosting, analytics, security, shipping, and other services necessary to operate our online store.

Vitalitys.shop may also contain links to third-party websites.

We are not responsible for the content, availability, privacy practices, or security of independent third-party websites or services.

8. Customer Information

Information provided by customers through Vitalitys.shop is handled in accordance with our Privacy Policy.

We take reasonable measures to protect personal information and use it only for legitimate business, service, legal, and operational purposes as described in our Privacy Policy.

9. Consumer Rights

Nothing in this Legal Notice, our Terms of Service, or any other website policy is intended to exclude or restrict consumer rights that cannot legally be excluded or restricted under applicable UK law.

Customers retain their statutory rights in relation to products purchased from Vitalitys.

For information about returns and refunds, please see our Return and Refund Policy.

10. Shipping

Vitalitys currently provides delivery to addresses within the United Kingdom only.

Standard shipping is free, with an estimated delivery time of 5–8 business days.

For complete delivery information, please refer to our Shipping Policy.

11. Returns and Refunds

Eligible returns are handled in accordance with our Return and Refund Policy.

Because Vitalitys sells fragrance products, certain restrictions may apply to products that have been opened or used, particularly where hygiene or product-safety considerations apply.

These restrictions do not affect statutory consumer rights where a product is faulty, damaged, incorrectly supplied, or otherwise does not conform to the contract.

12. Governing Law

The use of Vitalitys.shop and these website terms are generally governed by the laws of England and Wales, subject to any mandatory consumer protections or rights that apply to customers under applicable UK law.

13. Contact Information

For questions regarding this website, our products, orders, policies, or legal matters, please contact:

Vitalitys

15 Balmoral Chase
Hunslet
Leeds
LS10 2QH
United Kingdom

Email: Contact@Vitalitys.shop
Phone: +44 113 271 6057
Website: Vitalitys.shop

We aim to respond to enquiries as promptly as reasonably possible.